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Hello everyone,
The Crystal Palace is a restaurant at Tokyo Disneyland that for some reason is technically listed as being in Adventureland. However, the only way to access the restaurant is from the front entrance on Central Plaza, just the same way the Crystal Palace is located in the Magic Kingdom at Walt Disney World in Florida.
First thing in the morning the restaurant offers character dining with the 100 Acre Wood friends. There are no reservations for the Crystal Palace, and it is only offered on a stand and wait basis. Although it doesn't get immediately full, if you wish to dine here them you should definitely get here right after park open to ensure you actually get in. When we were here this past trip we were in line right after park open at 8am, and it still took us 20 minutes to get seated, and by the time we were eventually at a table, the line I think was closed and guests were being turned away. The restaurant only offers the characters for 90 minutes, and only on days that the park opens before 10am. No character dining is available if the park opens at 10am, as this would conflict with their preparations for lunch (which does not feature characters).
Their setup is interesting, and is not a system which I've seem anywhere else before.
Once you enter the restaurant you will have to pay right away. Once you have paid you enter a line to collect your food - you cannot get a table as this has to be assigned by a cast member.
When you get to the serving area you are personally attended to by a cast member for your group. The odd thing is that there are no options. Everything is a set menu item, and while it's prepared in front of you, everybody gets the same things.
Pancakes, fruit, eggs, sausage, potatoes, orange juice, salad and a hot drink.
We are vegetarian and asked our cast member to tell the person preparing the plates to leave the sausage off, which they did with no problem.
Once the cast member has your tray in hand (yes, they carry it all for you), then they show you to a table. From here you are left to dine in peace (as much as one can have peace at a character meal!). If you want water there are taps with cups in the corners of the dining rooms where you can help yourself.
The seating arrangement is odd though, and I can't seem to fathom why this system is in place. You don't chose your own food, it's a set menu, so why have your entire party stand in a long line with all their bags while the characters bypass empty tables? Surely it'd be easier to seat you, then while they are getting the food for you, you could at least be settling in (taking jackets off etc), and possibly saving time by meeting a character who may be passing by.
Anyway, odd setups aside, the food is pretty good, though the eggs were a little runny (which seems to be the case in Japan in general, to be honest), and the overall service was friendly and efficient. The cast had no problem in accommodating our "no sausage" request, and there was plenty else on the plate so we weren't completely wasting our time or money.
Characters in attendance are always the same. Winnie the Pooh, Eeyore, Piglet, Tigger and Rabbit will make their way around to you with the usual Tokyo speed and efficiently. It should be noted though that they seem to rotate through entire dining rooms all at once, and it you just miss the rotation then all five will move to the other room, and you'll have to wait for all of them to finish on that side before they all come back to your side (by which time you'll probably be sitting with an empty plate, but the cast know you're there for characters, so don't panic - it just feels odd!).
The meal costs 1850 Yen per adult, which is about US$19 (making it one of the cheapest character meals we've ever had anywhere!), and this is the only time you will need money as tips are not accepted in Japan. As I mentioned above, you pay upon entering the restaurant and should not leave a tip at your table as this is not Japanese custom - you wouldn't want to offend them.
Overall we had a pleasant experience at the Crystal Palace, and because there are no reservations it is one of the easier character dining experiences to get into at Tokyo Disney Resort.
Dan.
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